beates support
We read every message and reply by email.
Write to us: support@beates.app. Tell us what happened, what phone you use (iPhone or Android), and, if you can, add a screenshot.
Signing in
beates signs you in with your phone number and a code we send by text. If the code does not arrive, check the country and the number, wait a minute, then ask for a new code. You can also connect Google or Apple as a backup way to sign in: Profile, then the Settings gear, then Security.
Delete your account
In the app: Profile, then the Settings gear, then Security, then Delete account. Or by email: see Delete your beates account.
Report something
In the app, tap ••• on a post, Status or comment, or open a person's contact page from a chat, then tap Report. You can also block or hide someone from the same places.
- A child may be in danger: Child safety standards, or childsafety@beates.app.
- An intimate image of you shared without your consent: Remove an intimate image. We act within 48 hours.
If you or someone else is in immediate danger, call your local emergency services now, before you report to us.
Who can use beates
beates is available in the United States, Canada and Pakistan. You must be at least 18 in the United States, at least 14 in Canada and at least 13 in Pakistan.